Dear Valued Customers,
Fine Americas, Inc. is committed to the health and safety of our employees, our retail customers, our grower customers, and their families as our industry is impacted by Covid-19. All FAI employees are adhering to the Centers for Disease Control and Prevention’s guidelines to protect themselves and their families from infection and possible transmission. The management team is also working with employees to find creative solutions to support both them and their families. FAI is focused on continuing to support an environment of open and transparent communication with both our employees and customers during this time.
These unprecedented times are very fluid, and as we have all learned over the last week things can change very quickly. At FAI we have taken all steps necessary to prevent disruptions in conducting day-to-day business. At the current time, there have not been any disruptions to the production and delivery of product from our warehouses. As of today, we are not aware of any impending impacts to our production or delivery of product. We stand ready to serve your business.
We understand that many of our retail customers are focused on the health and safety of their staff, customers, and their respective family members. FAI is cognizant of this and will interact with our customers in the way that our customers deem most appropriate for their business at this time.
FAI and our employees live and work in the communities in which we serve and take pride in being part of the fabric of these communities. We are here to support our customers and communities in any way which is needed during this time. Please don’t hesitate to reach out to your local FAI representative if you believe we can be of help to you and your customers. As new developments occur, be assured we are committed to taking care of our employees and customers in order to continue to provide the high-quality products and customer service that you have come to know and trust for over 15 years.
President, Fine Americas, Inc.